Yes.ua Privacy Policy
Effective Date: September 11, 2025
Yes.ua does not collect or store data for the purpose of tracking the user's location. We respect your privacy and are committed to protecting the personal data that you provide to us when using our website and the Yes.ua mobile application (hereinafter referred to as the "Service").
- What data do we collect
The Service collects and processes the minimum amount of data necessary for the delivery of flowers and gifts. This may include:- Name, phone number, and email (to process the order and support customers).
- Delivery details: recipient's address, city, and delivery date.
- Device information (IP address, country) for security and fraud protection.
- We may use cookies and analytics tools (such as Google Analytics) to improve the Service and analyze user behavior. These cookies are not used for advertising or tracking.
- How we use your data
We use the collected information for the following purposes:- Ensuring the correct functioning of the Service;
- Identification and authentication of users;
- Contacting you regarding service, notifications or support;
- Conducting internal analytics and improving the user experience;
- Complying with legal and regulatory requirements.
- Your consent
By using our Service, you agree to the terms of this Privacy Policy. If you do not agree to these terms, please do not use our Service. - Who we may share data with
We do not sell or transfer your personal data to third parties, with the exception of:- Technical and analytical service providers (e.g. hosting providers, Google Analytics, etc.);
- Authorized government agencies in cases provided by law;
- When it is necessary to protect our legitimate rights and interests.
- Data storage
We store personal data only for as long as necessary to achieve the purposes specified in this policy, or for the periods established by law. - Security
We use technical and organizational data protection measures, including encryption and access restrictions, to prevent unauthorized access, modification or deletion of information. - Your Rights
You have the right to:- Request access to your data;
- Request deletion of information;
- Restrict data processing;
- Withdraw consent to processing;
- File a complaint to the authorized body for personal data protection.
- Children
Our Service is not directed to children under 16 years of age. We do not knowingly collect personal data from children. If you believe that we have collected data from a child, please contact us and we will take steps to delete such information. - Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. Please check this page periodically. - Contacts
If you have any questions, suggestions or complaints, please contact us:- Email: shop@yes.ua
- Website: https://yes.ua/en/
- Legal address: Kyiv, st. B. Vasilkovskaya 66B, office 31